Birchwood Living Co. Effective Date: September 5, 2026 Last Updated: September 15, 2026
Birchwood Living Co. ("BLC," "we," "us," or "our") provides professionally furnished corporate housing for stays of 30 days or longer in Birmingham and Jefferson County, Alabama. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.
This policy applies to birchwoodlivingco.com and any related forms, applications, or accounts BLC operates.

1. Information We Collect

Information you provide directly:

• Contact information (name, email address, phone number) submitted through website forms

• Housing inquiry details (household size, desired location, budget, move-in timeframe, length of stay, accessibility needs, pet information)

• Application information if you apply for housing (identity verification details, employment or sponsoring-company information, references)

• Payment and billing information processed through our payment platform (see Section 3 — BLC does not directly collect or store full card numbers or bank account credentials)

• Communications you send us (emails, messages, phone calls)

Information collected automatically:

• Standard website usage data (pages visited, browser type, device type, approximate location from IP address) via our website platform's built-in analytics

• Cookies and similar technologies used for basic site functionality (see Section 6)

Information from third parties:

• If you apply for housing, we may receive background screening or tenant screening results from a third-party screening provider, which you authorize separately and directly with that provider

• If a company, relocation firm, or insurance provider is arranging housing on your behalf, we may receive your contact and placement information from that organization

We do not knowingly collect more information than is necessary to evaluate a housing request, manage an active placement, or respond to an inquiry.

2. How We Use Information

We use personal information to:

• Respond to housing inquiries and evaluate applications

• Match applicants and occupants to suitable available housing

• Communicate about an active or prospective placement

• Process payments, fees, and deposits through our payment platform

• Maintain accurate business, accounting, and tenancy records

• Comply with legal, tax, and regulatory obligations

• Improve our website and services

• Protect against fraud, misuse, or security incidents

We do not use personal information for automated decision-making that produces legal or similarly significant effects without human review.

3. How We Share Information

We do not sell personal information. We share information only as needed to operate BLC's business:

• Payment processing: Payment and billing information is handled through our payment and property management platform, which uses tokenized, hosted payment processing. BLC does not directly collect, view, or store full card numbers, bank routing/account numbers, or payment credentials.

• Screening providers: If you apply for housing, a third-party tenant screening service performs background and/or credit checks under its own privacy practices, which will be disclosed to you separately before any screening occurs.

• Service providers: We use website hosting, property management software, and related business tools to operate BLC. These providers may process personal information on our behalf, under confidentiality and data-protection obligations, and only for the purposes we direct.

• Referring organizations: If your housing is arranged through an employer, relocation company, or insurance provider, we may share placement-relevant information back to that organization.

• Legal requirements: We may disclose information if required by law, subpoena, or government request, or to protect the rights, property, or safety of BLC, our occupants, or others.

We do not share personal information with third parties for their own independent marketing purposes.

4. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy — generally for the duration of an active inquiry or placement, plus a reasonable period afterward to satisfy accounting, tax, legal, and record-keeping obligations. Records are then securely deleted or archived in accordance with our internal record-retention practices.

5. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal and business record-keeping requirements

• Request a copy of your information in a portable format

• Opt out of having your information used for targeted advertising or sold (BLC does not currently engage in either practice)

To exercise any of these rights, contact us using the information in Section 9. We will respond within a reasonable time and may need to verify your identity before processing certain requests.

6. Cookies and Tracking

Our website uses cookies and similar technologies to operate correctly, remember basic preferences, and understand general site usage through standard analytics tools provided by our website platform. We do not currently use cookies for third-party advertising or cross-site tracking. You can control cookies through your browser settings; disabling them may affect some site functionality.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including restricted access to sensitive records, password and multi-factor authentication requirements for internal systems, and hosted/tokenized payment processing so that card and bank details never pass through our own forms or storage. No system is completely secure, and we cannot guarantee absolute security of information transmitted to us.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it. Minors may be included as part of a household's housing application submitted by a parent or guardian; this policy applies to that information as submitted.

9. Contact Us

Questions about this policy or requests regarding your personal information please contact us or write to us: Birchwood Living Co., LLC 505 20th St N Ste 200 Birmingham, AL 35203

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date above reflects the most recent revision. Material changes will be reflected on this page.